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  • 03. Payment

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    methods & costs

    • VAT is calculated in the shopping cart screen
    • Shipment costs are separate from the cost of materials and are applied to your order at the time of checkout
    • Materials ordered and shipped on certified wooden pallets are transported by big truck fitted with a hydraulic tailboard and pallet truck
    • Goods are delivered within 10 working days. We are committed to working on reducing delivery times
    • Materials are delivered to the entrance to the property
    • The goods are delivered from Monday to Friday, from 8 am to 4 pm
    • The recipient will be notified the day before the delivery by a phonecall
    • For any possible delivery in historic centre, narrow street or any way with access restriction please contact our customer service before proceeding with the payment for agreeing on a delivery solution


    For further information or customised requests, please contact us by e-mail


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